Privacy Policy

Last Updated: May 1, 2024

1. Introduction

At Barburrito ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (barburrito.ca), use our mobile application, interact with us on social media, or visit our restaurant locations (collectively, the "Services").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Services.

2. Information We Collect

2.1 Personal Data

We may collect personal data that you provide to us voluntarily when you:

  • Create an account or profile
  • Place an order online or through our mobile app
  • Sign up for our newsletter or loyalty program
  • Participate in surveys, contests, or promotions
  • Contact our customer service team
  • Apply for employment

The types of personal data we may collect include:

  • Contact information (such as name, email address, mailing address, and phone number)
  • Login credentials (username and password)
  • Payment information (credit card details, billing address)
  • Order history and preferences
  • Demographic information (such as age, gender, and location)
  • Employment information (for job applicants)
  • Any other information you choose to provide

2.2 Information Collected Automatically

When you access our Services, we may automatically collect certain information, including:

  • Device information (such as IP address, browser type, operating system)
  • Usage information (pages visited, time spent on the site, links clicked)
  • Location information (with your consent)
  • Information collected through cookies and similar technologies

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Process and fulfill your orders
  • Create and manage your account
  • Provide customer support
  • Send transactional emails (order confirmations, delivery updates)
  • Send marketing communications (if you've opted in)
  • Personalize your experience
  • Improve our products, services, and website
  • Conduct research and analysis
  • Detect, prevent, and address fraud or security issues
  • Comply with legal obligations

4. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our Services. Cookies are small text files that are stored on your device when you visit a website.

4.1 Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the website to function properly and cannot be turned off in our systems.
  • Analytical/Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
  • Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization.
  • Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites.

4.2 Cookie Management

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our Services may become inaccessible or not function properly.

5. Sharing Your Information

We may share your personal information with the following categories of third parties:

  • Service Providers: Companies that perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
  • Business Partners: Companies with whom we partner to offer products or services to you.
  • Delivery Partners: Third-party delivery services that deliver orders to you.
  • Affiliated Companies: Our subsidiaries and affiliates.
  • Legal Requirements: When required by law, to protect our rights, or in response to a subpoena, court order, or other legal process.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets.

We do not sell your personal information to third parties.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

8. Children's Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of your personal information
  • The right to object to processing of your personal information
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

9.1 Marketing Communications

You can opt out of receiving marketing communications from us at any time by:

  • Following the unsubscribe instructions included in each marketing email
  • Contacting us using the information provided in the "Contact Us" section below

Please note that even if you opt out of receiving marketing communications, we may still send you transactional messages related to your orders or account.

10. Third-Party Links

Our Services may contain links to third-party websites and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.

11. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. Specifically, our website servers are located in Canada, and our third-party service providers and partners operate in various countries. This means that when we collect your personal information, we may process it in any of these countries.

However, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Barburrito
16 Jones Manors
South Amanda, L36 3RN
Email: [email protected]
Phone: +449194893485